1
New Patient Appointment
For new patients requesting an appointment at either clinic.
CONTACT ONEPOINT
We’ll help you get to the right person.
For new-patient scheduling, clinic questions, billing, insurance, or general inquiries, use the phone options below or send us a message through the appropriate form.
Main contact information
Main Phone404-600-4627
New Patient Requestsnewpatient@onepointpt.com
General / Insurancecontact@onepointpt.com
PHONE DIRECTORY
One number. Five options.
Call 404-600-4627 and select the option that best matches what you need.
2
Virginia-Highland
Speak directly with someone at the Virginia-Highland clinic.
3
Edgewood / Candler Park
Speak directly with someone at the Edgewood/Candler Park clinic.
4
Office Manager
For matters that need the attention of the office manager.
5
Billing Department
For billing, account, or payment-related questions.
OUR LOCATIONS
Two Atlanta clinics.
Both clinics provide orthopedic and sports rehabilitation. Edgewood/Candler Park also offers Pediatrics, Pelvic Health, and Vestibular Rehabilitation.
Virginia-Highland
867 Greenwood Ave NE
Atlanta, GA 30306
- Monday–Thursday: 7:00 AM–6:30 PM
- Friday: 7:00 AM–3:00 PM
- Closed Saturday and Sunday
- Street parking is available; please do not block driveways or fire hydrants.
- Phone option 2
Edgewood / Candler Park
1328 DeKalb Ave NE
Atlanta, GA 30307
- Monday–Thursday: 7:00 AM–6:30 PM
- Friday: 7:00 AM–3:00 PM
- Closed Saturday and Sunday
- Parking is available in the front, side, or back of the building.
- Phone option 3
WHICH CONTACT METHOD SHOULD I USE?
Use the route that matches your question.
Need an appointment?
Use the New Patient request form or call option 1. Appointment requests should go to newpatient@onepointpt.com.
Insurance or general question?
Use the general contact form below, call the main number, or use contact@onepointpt.com.
Billing question?
Call 404-600-4627 and select option 5 to reach the billing department.
GENERAL CONTACT FORM
Send us a message.
This form is intended for insurance, billing, general, or other non-appointment questions. Appointment requests should use the New Patients form instead.
General email:
contact@onepointpt.com
Need an appointment?
Use the appointment request form →
QUICK ANSWERS
Common contact questions.
Which email should I use for a new appointment?
Use newpatient@onepointpt.com for appointment requests. You can also call 404-600-4627 and select option 1.
Which email should I use for insurance or general questions?
Use contact@onepointpt.com for general, insurance, and other non-appointment questions.
How do I reach a specific clinic?
Call 404-600-4627 and select option 2 for Virginia-Highland or option 3 for Edgewood/Candler Park.
How do I reach billing?
Call 404-600-4627 and select option 5.