1
Request an appointment
Call our new-patient line or submit the appointment-request form below with your preferred clinic, reason for treatment, and scheduling preferences.
NEW PATIENTS
Getting started should be simple.
Whether you are recovering from an injury, preparing to return to sport, looking for pediatric or pelvic-health care, or simply trying to move with less pain, our team can help connect you with the right clinician and location.
Start with our new-patient team
Call 404-600-4627 and select option 1 for a new-patient appointment at either OnePoint location.
Virginia-Highland867 Greenwood Ave NE
Edgewood / Candler Park1328 DeKalb Ave NE
Emailnewpatient@onepointpt.com
HOW IT WORKS
Three steps to get started.
We will help route you based on your needs, preferred clinic, clinician fit, specialty requirements, and scheduling availability.
2
We help match you
Our team will help identify an appropriate therapist and location based on your condition, specialty needs, and availability.
3
Come in for your evaluation
Your physical therapist will learn about your history and goals, evaluate the relevant movement and function, and begin building your plan of care.
YOUR FIRST VISIT
What to expect.
Your first appointment is focused on understanding what is limiting you and what you want to get back to.
Review your history and current symptoms
Discuss your goals and priorities
Evaluate relevant mobility, strength, and movement
Explain the findings in clear language
Begin treatment when appropriate
Outline the next steps in your rehabilitation plan
WHAT TO BRING
Help us make the first visit efficient.
Photo ID
Insurance information
Relevant referral or physician information, if applicable
Post-operative protocol or restrictions, if provided
Comfortable clothing that allows movement
Questions or goals you want to discuss with your therapist
CHOOSING A LOCATION
Both clinics provide orthopedic care. Specialty programs differ.
If you are unsure which location to choose, our new-patient team can help.
Virginia-Highland
867 Greenwood Ave NE, Atlanta, GA 30306
- Orthopedic physical therapy
- Sports rehabilitation and ACL return-to-sport
- Dry needling and manual therapy
- Kinvent force plates and dynamometers
- Suji BFR
Edgewood / Candler Park
1328 DeKalb Ave NE, Atlanta, GA 30307
- Orthopedic and sports rehabilitation
- Pediatrics, pelvic health, and vestibular rehabilitation
- Vestibular rehabilitation
- VALD testing and AlterG Anti-Gravity Treadmill
- Suji BFR
INSURANCE
Plans we currently work with.
Coverage and benefits vary by plan. Our team can help verify your insurance information, but final coverage and patient responsibility are determined by your individual plan.
Aetna
Ambetter
Amerigroup
Anthem / Blue Cross Blue Shield
Cigna
GA Medicaid (under 21)
Medicare
Medicare Advantage plans
MultiPlan / PHCS
Peach State Health Plan
Tricare
Workers’ Compensation
If you have questions about insurance, billing, or whether a specific plan is accepted, contact OnePoint at 404-600-4627 or contact@onepointpt.com. View full insurance information →
FREQUENT QUESTIONS
Before your first appointment.
How do I schedule my first appointment?
Call 404-600-4627 and select option 1, or use the appointment-request form on this page. Our team will follow up to help coordinate the appropriate clinic, clinician, and appointment time.
How do I know which therapist I should see?
You do not need to figure that out on your own. Tell our new-patient team what you are seeking care for and any location or scheduling preferences, and we can help match you appropriately.
What if I need a specialty service?
Pediatrics and pelvic health are offered only at Edgewood/Candler Park. Orthopedic and sports rehabilitation are available at both clinics.
How do I know what my insurance will cover?
Insurance benefits vary by plan. Our team can help verify plan information, but deductibles, copays, coinsurance, visit limits, authorizations, and other patient responsibilities depend on your specific coverage.
REQUEST AN APPOINTMENT
Tell us how we can help.
Prefer to call?
404-600-4627, option 1.