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Privacy Policy

1. OnePoint Physical Therapy (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA). This Privacy Policy explains how we collect, use, and protect information when you choose to receive email or text message (SMS/MMS) communications from us through our website, patient forms, or other contact methods. By providing your email address or mobile phone number and opting in to communications, you consent to the terms described in this Privacy Policy.

2. When you sign up to receive updates, reminders, or other messages, we may collect:
  • Contact Information such as your name, email address, and mobile phone number
  • ​Communication Preferences (e.g., whether you prefer texts, calls, or emails)
  • Appointment or Service Information for scheduling and reminders
  • ​Engagement Data (e.g., when you open our emails or reply to a text)
We collect this information directly from you when you fill out a form on our website, schedule an appointment, or communicate with our staff.

3. Your information is used solely for legitimate healthcare and clinic-related purposes, including:
  • Appointment reminders and confirmations
  • Follow-up messages related to treatment or care
  • Clinic updates, hours, or weather-related closures
  • Patient education and wellness resources
  • Limited promotional information about new services or health programs (if you’ve opted in)

4. Any information that identifies you and relates to your healthcare is considered Protected Health Information (PHI) under HIPAA. We handle PHI in compliance with HIPAA regulations and only use or disclose it for purposes permitted by law, such as treatment, payment, or healthcare operations.  

5. By providing your contact information and selecting communication preferences on our forms or website, you consent to receive conversational messages from OnePoint Physical Therapy, Inc. related to your appointments, healthcare services, and occasional updates. 
  • Emails regarding appointments, updates, or clinic news.
  • Text messages (SMS/MMS) to your mobile phone for appointment reminders, scheduling, or occasional informational updates. 

Message and data rates may apply. Your consent to receive messages is not required as a condition of treatment or service.  Message frequency will vary based on individual but should not exceed 10/month.

6. You can opt out of communications at any time:
  • Email: Click the “Unsubscribe” link at the bottom of any marketing or informational email.
  • Text messages (SMS/MMS): Reply “STOP” to any text message you receive.
  • Direct Contact:  Contact us at [email protected] or call 404-600-4627 if you have questions about our Privacy Policy or if you wish to opt out of SMS/MMS communications.

Please note that you may still receive transactional or essential healthcare communications, such as appointment confirmations, billing notices, or clinical updates, even if you opt out of marketing messages.

7. We use administrative, technical, and physical safeguards to protect your personal information, including encryption and secure storage measures where appropriate.

8.  We are committed to protecting your privacy.  We do not share your data with third parties for marketing purposes and it will not be transferred to external organizations.  Your data will only be shared as required by law or to provide our services to you. 

9. Under HIPAA and applicable state privacy laws, you have the right to:
  • Access or request a copy of your health information
  • Request corrections to your records
  • Limit certain uses or disclosures of your information
  • Withdraw consent for non-essential communications

You may exercise these rights by contacting us at the information provided below.

10. If you have any questions about this Privacy Policy or your communication preferences, please contact:
OnePoint Physical Therapy
867 Greenwood Ave. NE
Atlanta, GA 30306
Email: [email protected]
Phone: 404-600-4627

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Copyright © 2015
  • Patient Info
    • Insurance
    • Locations
  • Services
    • Pilates
    • Manual Therapy
    • Dry Needling
    • Post Surgical
    • Pre/Post Partum
    • Pediatrics
    • Vestibular Rehabilitation
    • Developmental Resources
  • Staff
  • Contact
  • Pay Online
  • Request Medical Records
  • Jobs